Return Policy

Return and exchange policy

We appreciate your trust in HomeIP Keeper’s services. In the event you are seeking to return your purchase, please familiarize yourself with our return policy below.

1. Eligibility for Returns

HomeIP Keeper allows for returns within 15 days from the date of purchase. To qualify for a return, your purchased service must not have been accessed or utilized, and it should be within the specified return window.

2. Return Process

To initiate a return, kindly get in touch with our customer support team at WhatsApp or Facebook Messenger. Our dedicated team will guide you through the return process and provide you with the necessary instructions.

3. Refund Procedure

Upon receiving and reviewing your return request, we will send you an email acknowledging the receipt. We will subsequently notify you of the status of your refund.

Should your return be approved, the refund will be processed, and the funds will be returned to the original payment method within 5 business days.

4. Exclusions

Please note that certain circumstances might limit the eligibility of your return, such as:

Utilization or access of the purchased service.

Services beyond the stipulated return period.

5. Contact Us

Should you have any questions or concerns regarding our return policy, please feel free to reach out to our customer support team at Contact-us page .

6. Changes to Return Policy

HomeIP Keeper retains the right to revise or replace this Return Policy at any time. We recommend periodically reviewing this policy for any changes.